Vision DOTCOM Technologies is proud to offer an exceptional level of performance, reliability, secrecy and service. Your privacy is important to us. We want you to feel comfortable, using our services. Vision DOTCOM Technologies is totally committed to protecting the privacy of all our customers. We do not share any information about your company without your permission.All the clients are warned that they agree to the Vision DOTCOM Technologies Terms and Conditions in this document and conveyed to them
otherwise, verbally or written from time to time .
Backup PolicyAs a courtesy, Vision DOTCOM Technologies provides a backup service on shared hosting accounts. You can request our administrators to run a backup of your site or any files for a one-time charge. Although a Vision DOTCOM Technology tries to ensure these backups are complete and accurate, we cannot guarantee data integrity. It is possible that a site and/or file may not be able to be restored incase of a server crash. We will restore data from our backups in case server trouble arises, but we do not perform restores to fix customer errors. If you accidentally delete a file or damage your website data, we are in no way responsible for this. If you need us to restore data from an incident such as that when it wasn't our fault, we will have to charge a reasonable fee to do so, depending on the complexity of the restore. A backup may not be included with a dedicated server type plan. We recommend that dedicated server customers purchase a backup option to protect data. Even with a backup plan, Vision DOTCOM Technologies recommends that customer still maintain offsite backups since even backup services have a risk of failure. Vision DOTCOM Technologies creates weekly backups of shared accounts that are under 10GB. if your package is more then 10Gb then please get your backup manually, in case of any problem Vision DOTCOM Technologies will not be responsible any loss of your website and emails.
GeneralOn account of the technological problems worldwide, Vision DOTCOM Technologies does not bear any responsibility for any intervention caused in any domain or hosting account because of malwares or trojan, or viruses generated from pirated softwares at the client end.It is therefore, strongly advised that genuine and original softwares be installed to remain secure. Vision DOTCOM Technologies reserves the right to change or modify this SLA to benefit the Client, and will post changes to location currently housing this SLA at time of modification, which will be made available to Client. Except as set forth in this SLA, a Vision DOTCOM Technology makes no claims regarding the availability or performance of the Vision DOTCOM Technologies' network or servers. Specific terms/points of this SLA may be adjusted on a case by case basis by the specific Service Agreement signed/agreed by client. In case of difference terms/points in SLA and Service Agreement, the Service Agreement terms/points prevail over this general SLA policy. The Service Agreement signed/agreed by client, is above and beyond this SLA, and Service Agreement terms are in affect, including, but not limited to, limitations of liability